Sign in using the Pin-Up official website login or the mobile app using your email, phone number, or user ID and password. You can log in any time after registration and verification; two‑factor authentication and strong data protection keep your personal information safe. After sign in, you can bet on sports, play casino games, claim bonuses, and manage deposits and withdrawals.
You can complete your Pin-Up sign-in in a few ways. Available methods: Email and password, Phone number and password, User ID and password, Mobile app sign in on Android or iOS (PWA), Biometric sign in on the app (Face ID/Touch ID) once enabled.
This method works on any device and is easy to recover if needed. You get a straightforward process and full access to your profile.
Sign in on the mobile app for quicker access and optional biometrics. The process is similar to the website, but you can enable Face ID or Touch ID for faster entry.
Download the Android app from the official site or install the iOS PWA to your Home Screen.
Open the app and tap Log in.
Enter your email, phone number, or user ID, then your password.
Enter the two‑factor code if you have it turned on.
Turn on Face ID/Touch ID inside settings for future sign in.
Some users face sign-in issues due to credentials, device, or verification status. Here are quick solutions you can try right away.
| Problem | Solution |
|---|---|
| Wrong email/phone or password | Check for typos, switch off Caps Lock, and try again. Use Forgot Password to reset if needed. |
| Account not verified | Complete KYC in your profile. Upload clear photos of requested documents and wait for confirmation. |
| 2FA code not received | Confirm network, check SMS/email spam, or resync your authenticator app. Request a new code after 30 seconds. |
| Login page not loading | Refresh the page, clear cache, try another browser, or use mobile data instead of Wi‑Fi. |
| Account temporarily locked | Wait the stated time, then reset your password. Contact support if the lock continues. |
You can reset a forgotten password in minutes. Use email or phone to get a reset link or code.
Click the Forgot Password link on the login page.
Choose recovery by email or phone, then enter the details registered on your account.
Follow the link or enter the code you receive to set a new password.
Create a strong password, save it, and log in again.
Yes, but keep your devices secure. Log out on shared or public devices.
Go to Profile settings, update your contact details, and confirm the change by code.
KYC helps protect your account and payments. Complete it once to speed up future access.
Open Security in settings and enable 2FA by SMS or an authenticator app.
Yes, after a period of inactivity for security. You can sign in again any time.